Infrastructure & Operations

Move a Data Center

IT managers may only face a data center move once or twice in their professional lives, and therefore may have little knowledge of how to approach the project.

Data Center Relocation Project Planning and Monitoring Tool

A data center relocation project is a risky endeavor that requires rigorous planning and attention to detail. Practicing good project management processes and understanding...

Application Support Analyst

The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and...

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls due...

Data Center Power and Cooling Requirements Calculator

Including both current and future facility requirements helps to align costs and capacity with enterprise needs. Calculate power, cooling, and standby power requirements to...

Renovate the Data Center

This solution set will provide you with step-by-step design, planning and selection tools in order to define a data center renovation plan to reduce cost and risk while...

Strategic Infrastructure Roadmap Tool

This tool visualizes your portfolio of infrastructure projects.

Infra & Ops Metrics Tracking and Reporting Tool

Leverage this tool as a reporting template.

Service Desk Technician II

The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...

Administrative Rights Policy

The administrative rights policy grants access to individuals’ desktop, laptop, or other end-user devices within a company for those who are qualified and cleared to use...
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