Infrastructure & Operations

NetApp Buyer's Advice

NetApp is not a low-cost solution, but the value comes from reliability and good support. Negotiate on price, but don't overlook the minimum levels of training,...

VMworld 2011: VMware Platform Is About the Whole Infrastructure

Three or four years ago keynotes and announcements at VMworld were all about cool server tricks. Today, as VMware seeks to be an infrastructure cloud platform, servers...

Request for Change Form Template

The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...

How to Write an SOP

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider the type and complexity...

IT Asset Manager

The role of the IT Asset Manager is to oversee the daily and long-term strategic management of software and technology-related hardware within the organization.

User Acceptance Testing Checklist

User acceptance testing is one of the final stages of the application lifecycle before deployment. Use this checklist to help control and manage the user acceptance...

Data Center Structured Cabling RFP Template

The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...

Data Center Standby Power Requirements Calculator

Understanding the enterprises critical environment is the first step to right-sizing standby power equipment. Gather current and future requirements for all critical data...

Data Center Co-location Site Visit and Evaluation Checklist

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...

Data Center Contract Management Policy

In complex, multi-vendor data center environments, a contract management policy is an essential control tool used to minimize the risk and maximize the benefits of vendor...
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