Infrastructure & Operations - Tools

IT Skills Inventory and Gap Assessment Tool

This tool will identify whether your team contains enough people at the right (or better) levels of competency. It will also indicate which skills are needed in order to...

Roadmap Workshop Breakout Templates

Use these templates to gather information in preparation for building your infrastructure roadmap.

Legacy Technology Watchlist

This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...

Backup Solution Implementation Work Breakdown Structure

Use this template to support your outlining of the steps required to successfully implement a backup procurement into your IT landscape and business environment.

Enterprise Service Desk Vendor Shortlist Tool

Use this tool to build a shortlist of best-fit service desk tools for the enterprise based on your requirements.

Outsourcing Systems Management Decision Workbook

Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...

Service Desk Software and RFP Evaluation Tool

Use this tool to evaluate and compare the results of an RFP process quickly and easily.

Mid-Market Service Desk Vendor Shortlist Tool

Use this tool to build a shortlist of best-fit service desk tools for the enterprise based on your requirements.

Practical, Right-Sized DRP Case Study: Business Impact Analysis Tool

Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP

Windows 10 Edition Selection Tool

Use this tool to determine which editions of Windows 10 are best for you. This questionnaire will match Windows editions with up to five different user groups.
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