Infrastructure & Operations - Tools

AIOps Use Case Prioritization Matrix

Build a list of use cases and narrow down to those that you are ready to automate and will drive the most values.

AIOps Requirements Workbook

This spreadsheet will help you formalize AIOps selection and set a starting point for platform evaluation.

AIOps Checklist

This checklist will remind you about important steps to take for deploying AIOps.

AIOps Stakeholder Buy-In Presentation

This boardroom-ready template helps you summarize your AIOps deployment project.

FinOps Vendor Evaluation Workbook

This spreadsheet helps you formalize selection of cloud cost management platforms and set starting point for platform evaluation.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Service Desk Roadmap

The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.

User Group Analysis Workbook

Use this template to help analyze the user groups who access your service desk.

Monitoring Effectiveness Assessment Tool

Use this tool to identify the effectiveness of your current approach to monitoring and supporting up to five applications, systems, or services.

Service and Operations Strategy Assessment

An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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