Infrastructure & Operations - Templates & Policies

Enterprise Printing Project Charter

Document the parameters of the print reduction project, your goals, desired business benefits, and metrics.

End-User Print Requirements Survey

Gather feedback on end-user needs and requirements.

Managed Print Services RFP Template

Use this request for proposal (RFP) template to invite prospective vendors to submit a proposal to supply multifunction printers or provide fully managed printing services. 

Printer Policy Template

Use this printer policy is to facilitate the appropriate and responsible business use of its printer assets as well as control printer cost of ownership by preventing...

Transactional Service Desk Survey Template

Use this template to design or write your transactional (ticket) satisfaction survey.

End-User Satisfaction Survey Review Workflows

This template will help you map out the step-by-step process to review collected feedback from your end-user satisfaction surveys, analyze the data, and act on it.

Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Configuration Management Standard Operation Procedures

Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.

Configuration Management Policy

Use this template to build a policy for the configuration management program.

Configuration Management Diagram Template Library

Use this library to view sample workflows and a data model for the configuration management program.
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