Infrastructure & Operations - Templates & Policies

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Firewall Policy Use this policy template to define and support your organization's firewall operations management.
IT Triage and Support Policy Use this policy template to define and support triage and support operations.
Software Asset Management Policy Use this policy template to define and support your organization's software asset management program.
Business Continuity Management Policy Use this policy template to define and support your organization's business continuity management program.
Availability and Capacity Management Policy Use this policy template to define and support your organization's availability and capacity management program.
Hardware Asset Management Policy Use this policy template to define and support your organization's hardware asset management program.
Enterprise Collaboration Strategy Template Use this template to document your vision, goals, and approach to communication and collaboration systems.
Enterprise Communication and Collaboration System Business Requirements Document Use this template to document the requirements for your Enterprise Communication and Collaboration System.
Collaboration Capability Map Use this template to document the communication and collaboration tools that exist in your environment.
Building Company Exemplar Collaboration Marketing One-Pager Materials Use this template to create your own internal marketing materials for IT-supported collaboration services.