|
This storyboard will help you build a strategy to shift service support left to optimize your service desk operations and increase end-user satisfaction.
|
|
|
This is phase 1 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.
|
|
|
This is phase 2 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.
|
|
|
This is phase 3 of the Optimize the Service Desk With a Shift-Left Strategy blueprint.
|
|
|
This storyboard will help you build a cloud security strategy.
|
|
|
This phase of the blueprint Build an Cloud Security Strategy will help you identify the action items the organization can take to better secure the cloud.
|
|
|
This phase will help you identify your key drivers for shared services, determine the feasibility to move into shared services and discover challenges for such transition.
|
|
|
This phase will walk you through a procedure to select the best model that suits your organization's requirement for shared services.
|
|
|
This phase will help you establish a clear shared services roadmap for each task, define a timeline and ownership, and build a plan to communicate the changes to key...
|
|
|
Develop processes, procedures, and policies to effectively manage cloud costs.
|
|
