Infrastructure & Operations - Solution Sets

Stabilize Infrastructure & Operations During Work-From-Anywhere

Shift from the emergency to the next normal.
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2020 Enterprise Collaboration Tools: Market Trends and Buyer’s Guide

This blueprint explores the types of collaboration tools available, how this marketspace emerged, and future trends. The Buyer’s Guide offers methods to categorize your...

Find the Value – and Remain Valuable – With Cloud Asset Management

Global spend on the cloud is growing. IT asset managers need to learn how to manage utility, not just physical assets.
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Build a Chatbot Proof of Concept

Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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Tech Trend Update: If Contact Tracing Then Distributed Trust

The concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19.

Extend the Service Desk to the Enterprise

Extending the service desk to business units beyond IT to other customer-facing business units can not only boost the performance of the department and improve end-user...
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Reduce Manual Repetitive Work With IT Automation

This blueprint will help you score quick wins and build a process to manage IT automation.
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Prepare Your Organization to Successfully Embrace the “New Normal”

Many of the organizational changes wrought by COVID-19 are here to stay: enact a plan to adapt to them successfully.

Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Build a Cloud Security Strategy

Info-Tech has developed an approach to cloud security that is built on the strong foundations of our security strategy model that has been successfully implemented across...
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