Infrastructure & Operations - Research Notes

Local Government: Advice From the COVID-19 Roundtable

The COVID-19 pandemic has impacted all organizations globally. Info-Tech Research Group is supporting its Local Government community by hosting a series of roundtable...

Higher Ed: Advice From the COVID-19 Roundtable

On March 24, 2020, Info-Tech conducted a COVID-19 Virtual Roundtable for Higher Education. We focused on the top concerns of IT professionals in Higher Education during...

Quickly Start Managing Remote Computers With MDM

IT is accountable for more than just enterprise data when people are working at home. Use MDM to both secure remote PCs and personally owned devices and to reduce the...

Ten Things to Consider Before Launching Your First Customer Engagement Webinar

If there was one thing that the recent COVID-19 pandemic has demonstrated it is how interconnected we are and that virtual communication is not only possible but...

How to Be a Good Teammate When Design Happens Remotely

UI/UX designers, developers, and other team members need to partner early and often. Choose collaborative design tools to allow the team to efficiently communicate...

During Business Continuity Preparation Talk to Your MSP

Use this checklist to evaluate what solutions your MSP can provide during your business continuity plan execution or COVID-19 pandemic response.

Provide Automated Business Insights to Executives During Crisis Situations as Part of Business Continuity Planning

With the global pandemic, businesses are ramping up business continuity plans that require health monitoring of their business units on continuous basis.

Balancing Data Governance and Privacy in the Face of a Pandemic Response

In the drive to find ways to save lives, improve allocation of overstretched resources, and understand and ultimately curb the spread, data minds are ticking as to how...

Effective Performance Management in a Mass Work-From-Home Scenario

Infrastructure and Operations will have to rethink performance management when many users are working from home.

Preying on Fear: Beware of the COVID-19 “Maps” Malware

The fear, uncertainty, and doubt created by COVID-19 provides a window of opportunity for cybercriminals to launch crisis-themed attacks. IT needs to ensure security...
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