Service and Operations Strategy Assessment

An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.

Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Service and IT Operations Strategy and Roadmap Template​

A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.

Review: Microsoft’s AI Tour in Toronto, Dec. 2024

Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other...

Build Seamless IT Operations With Automation

IT operations are increasingly exploring automation as a critical lever for driving efficiency and innovation – but automation is complex and successful implementations...

Build Seamless IT Operations With Automation Deck

Use this boardroom-ready presentation template to demonstrate your approach to automation, both for your own reference and for clear communication to stakeholders.

IT Operations Automation Strategy Template

Use this boardroom-ready presentation template to demonstrate your approach to automation, both for your own reference and for clear communication to stakeholders.

IT Operations Automation Workbook

Use this detailed workbook to establish your automation goals, assess the maturity of your IT infrastructure and operations processes, and determine where automation would...

Project Transition Presentation Template

A customizable PowerPoint template for communicating details of your transition plan across the organization.
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