I&O Process Management - Tools

This tool will help you assess the current state of your software asset management processes.

By completing the Info-Tech digital readiness questionnaire, you will see where you are regarding maturity and areas you need to concentrate on.

Build a list of use cases and narrow down to those that you are ready to automate and will drive the most values.

This tool is designed to identify the gaps in your IT operations to leverage AI.

A structured assessment tool used to analyze your organization’s foundational capabilities for Copilot deployment and utilization.

Customizable template to reflect your plan for capacity management.

Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.

Use this template as a starting point to create an application portfolio and request catalog.

Catalog hardware and software data fields, and issues and opportunities related to data collection.

An Excel-based self-evaluation tool to ensure all service support initiatives are transitioned.

SAM Maturity Assessment This tool will help you assess the current state of your software asset management processes.
I&O Digital Transformation Maturity Assessment Tool By completing the Info-Tech digital readiness questionnaire, you will see where you are regarding maturity and areas you need to concentrate on.
AIOps Use Case Prioritization Matrix Build a list of use cases and narrow down to those that you are ready to automate and will drive the most values.
AIOps Maturity Assessment This tool is designed to identify the gaps in your IT operations to leverage AI.
M365 Copilot Execution Capability Assessment Tool A structured assessment tool used to analyze your organization’s foundational capabilities for Copilot deployment and utilization.
Capacity Management Plan Template Customizable template to reflect your plan for capacity management.
ITAM Vendor Evaluation Workbook Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.
Application Portfolio Use this template as a starting point to create an application portfolio and request catalog.
ITAM Data Dictionary Catalog hardware and software data fields, and issues and opportunities related to data collection.
Operations Checklist An Excel-based self-evaluation tool to ensure all service support initiatives are transitioned.

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