Determine the best strategy for publishing your disaster recovery plan using this tool.
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This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.
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This tool is designed to help organizations record and track key metrics related to change management.
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This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
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This tool will generate a gap analysis, and provide recommendations to help you achieve your target state. Use these results to target your investment in release and...
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Quantify and compare the relative importance of various business priorities as they relate to IT infrastructure.
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