I&O Process Management - Templates & Policies

Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

ITAM Demonstration Script Template

Create a demo script to let vendors know what functions are important for your team.

Build an Internal SLA Project Charter Template

Set expectations for scope, resource requirements, and target dates for building the internal SLA.

Change Management Pre-Implementation Checklist

This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.

Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

Build a Business Case to Improve Change Management Quick Guide

This quick guide is designed to help you build a business case to implement a change management process.

IT Automation Presentation

Use this template to communicate the outcome of your IT automation project.

Change Advisory Board Charter

This template includes all the procedures that CAB members will follow during the change approval process.

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
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