I&O Process Management - Templates & Policies

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

Service Configuration Management Standard Operating Procedures Template

Use this document to document the roles, responsibilities, standards, and processes involved in configuration management at your organization.

Service Configuration Management Diagram Template Library

Use this library as a starting point for your configuration management models and workflows.

AIOps Project Summary Template

Use this template to build your business case and get everyone on board with your AIOps initiative. This template can be used to prepare an executive presentation.

AIOps Communications Plan Template

Communicate your AIOps initiatives to affected stakeholders to get their support.

AIOps RACI Template

Your AIOps project will be more efficient when stakeholders know their roles and responsibilities. Use this RACI chart template to communicate this with them.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

ITAM Strategy Template

Use this template to document your IT asset management strategy and approach.
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