I&O Process Management - Storyboard

Prepare and Defend Against a Software Audit – Phase 1: Prevent an Audit

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.

Prepare and Defend Against a Software Audit - Phase 4: Manage Post-Audit Activities

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out.

Prepare and Defend Against a Software Audit – Phase 2: Prepare for an Audit

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take decisive action when an audit request is received.

Stabilize Release and Deployment Management – Phases 1-4

Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your...

Implement Infrastructure Shared Services – Phases 1-3

It looks advantageous to share services that are unanimously used throughout the organization. Identifying core services, assessing risks, and communicating with key...

Improve IT Operations With AI and ML – Phases 1-3

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...

Improve IT-Business Alignment Through an Internal SLA – Phases 1-3

Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.

Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot Project

Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.

Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service Levels

Document current IT operational procedures. Identify the metrics to track.

Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLA

Validate your current state. Develop a project roadmap. Create the internal SLA.
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