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Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.
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Identify the benefits of an SLA. Identify the pilot project. Create the pilot project charter.
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Document current IT operational procedures. Identify the metrics to track.
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Validate your current state. Develop a project roadmap. Create the internal SLA.
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This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take decisive action when an audit request is received.
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you kick off, and understand the audit process that will be conducted.
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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