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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take decisive action when an audit request is received.
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This template will help you scope an audit with vendors and provide an effective response.
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This template will provide you with a checklist to ensure all appropriate tasks have been completed.
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This template will notify the management team of the impending audit.
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out.
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Use this blueprint to create a configuration management program that provides immediate value.
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Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.
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Use this library to view sample workflows and a data model for the configuration management program.
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Cherwell is overhauling its global channel program. These changes will continue to drive stellar customer service, but don’t use it as an excuse to outsource Cherwell...
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ServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes at...
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