Online Conferences: Solving the “Social” Puzzle

How can online event organizers recreate the networking and social components that make up an essential part of the in-person conference experience? This is one of the...

Do Virtual Conferences Need a 3D Environment?

Some virtual event platforms, such as vFairs, can represent a client’s online event as a 3D environment that replicates familiar sights, such as a convention center lobby...

Turn Your Canon Camera Into a Professional-Grade Webcam

If you’ve been working remotely during the pandemic, chances are you’re doing a lot of videoconferences with a poor-quality laptop webcam. If you own a Canon camera and...

Webex Meetings Update Aims to Improve Intuitive Joining

With an update that makes it easier for new and existing users to jump into a meeting, Cisco’s Webex is looking to address one of the few areas where it’s not rated at...

How to Use Your Own Custom Backgrounds With Microsoft Teams Today

Since COVID-19 social distancing measures forced us all to work from home, we’ve all been relying on web conferencing tools like Microsoft Teams a lot more often. While...

Major GoToMeeting Update Seeks to Please Users and IT

An already high-performing web conferencing software brand totally revamped its product last fall, offering a different user experience and new AI features along with a...

Briefing: Zendesk Talk

On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.

Briefing: Revation Systems’ LinkLive

On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...

Alcatel-Lucent Enterprise Releases Q4 Report

On February 22, 2021, Alcatel-Lucent Enterprise (ALE) released its Q4 report. While overall global revenues were down on last year’s Q4, ALE’s cloud-based solutions...

Checklist: Run a Virtual or Hybrid Meeting

A handy, one-page reference to help your employees run better virtual and hybrid meetings.
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