Alcatel-Lucent Enterprise Releases Q3 Report

On November 17, 2020, Alcatel-Lucent Enterprise (ALE) released its Q3 report. While ALE saw increased revenue for its cloud solutions (especially for its UCaaS offering...

Briefing: Cisco’s Webex Room Navigator

On October 6, 2020, Cisco introduced a slew of updates for Webex software and hardware, coming October and early November. This briefing predominantly featured the...

Twilio Reports Large Growth at 2020 Investor Day

On October 1, Twilio – a cloud-based communications platform – held its Investor Day for 2020. Twilio reported positive growth across all segments of the organization,...

Build a Digital Workspace Strategy – Phase 3: Identify Initiatives and a High-Level Roadmap

Take an agile approach to building your digital workspace.

Review: Talkdesk’s On the Go

On October 21, 2020, Talkdesk demoed On the Go, the latest addition to its cloud-based contact center solution CX Cloud. On the Go is built for convenience and remote...

Build a Digital Workspace Strategy – Phase 2: Identify High-Level Requirements

Drive requirements through a well-designed value proposition.

Sample Digital Workspace Value Proposition

Analyze user needs to ensure that your digital workspace provides real user value

Digital Workspace Strategy Template

This strategy template will help you to quickly build an effective approach to digital workspaces.

Cisco Introduces Webex Classrooms and the Webex Control Hub

On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the...

Vendor Briefing: Zoho Workplace

On September 4, 2020, Info-Tech briefed with Zoho about current and upcoming features of Zoho Workplace, a global enterprise collaboration platform. Organizations,...
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