Run Better Meetings

The pandemic introduced many to the importance of running meetings well, whether they are held in person, remotely, or in a hybrid delivery model. You have an opportunity...
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Front Continues Aggressive Growth and Product Innovations

On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer...

Enterprise Connect 2021: Trends and Keynote Highlights

Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall...

BlueJeans Announces “Next-Generation BlueJeans” Suite and Google Glass Partnership

On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans...

Five9 Outlines Voice Technologies Roadmap at CX Summit 2021

Five9’s CX Summit for 2021 hosted events and interactive sessions that explored best practices for using Five9 as well as an outline of Five9’s roadmap for the coming year....

Zoom Announces New Products and Significant Innovations at Zoomtopia 2021

At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing...

End-User Device Build Book Template

Document the different standard provisioning packages and device builds for your environment.

Smarp Briefs on the Latest Updates to Its Communications and Advocacy Solution

On June 17, 2021, Smarp briefed Info-Tech on the latest updates to its communications and advocacy platform. Based out of Helsinki, Smarp provides solutions for over 300...

UNIVERGE BLUE Continues Global Rollout

On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.

TCN Continues Global Growth and Product Enhancements

On July 7, 2021, TCN briefed Info-Tech on its continued growth, Experian partnership, and CCaaS platform TCN Operator.
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