Poor requirements are the number one reason that solutions fail to deliver. Build a right-sized and scenario-appropriate requirements gathering process to give the...
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Read this executive brief to understand how strong requirements gathering is the most impactful capability for delivering quality solutions.
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Poor requirements are the number one reason that solutions fail to deliver. Build a right-sized and scenario-appropriate requirements gathering process to give the...
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Use this template to create a concise checklist for closing small, low-risk projects.
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When taking service desk initiatives, they should be communicated to affected stakeholders to create end-user buy-in and get support from management when improvements go live
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In finance services, it can be a gut instinct to manage and track human resource time in the same manner that we manage money – track every single thing that happens. The...
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Use flowcharts and checklists to create effective SOP documents.
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Security pressure posture analysis helps your organization assess your real security context and enables your organization to invest in the right security functions while...
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Quantify and compare the relative importance of various business priorities as they relate to IT infrastructure.
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Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...
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