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The purpose of this template is to provide a framework for developing a recommendation report that will be presented to the enterprise’s executive.
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This tool is an information guide to help relative newcomers to contract law navigate the terms and concepts commonly used in IT vendor and service provider contracts.
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Once an executive has reviewed the Purchase Recommendation, they will need to decide whether or not to approve the recommendation and the associated contract. The purpose...
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Use this tool to document all information and materials that must be available prior to approaching the enterprise’s executive for final permission to sign a vendor contract.
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Maintaining a single, centralized master record for each vendor is invaluable in managing the overall vendor relationship. Use this template to build a master file for...
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This tool can be used in any purchase scenario, but is particularly effective in shortlisting candidates to a manageable size (three to five candidates) before issuing a...
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Most contracts’ terms and conditions are deficient at the most basic levels, significantly detracting from downstream vendor management and cost savings opportunities....
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The service desk is at the front line of IT services and is among the most process-intensive elements of any IT operation. Use this tool and template to assess IT service...
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While most organizations have a process of some kind in place for their Service Desk, the majority are lacking complete process standardization.
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Use this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software.
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