Small Enterprise Resources - Tools

Skills Inventory Tool

Use this tool to document and track the core skills, personas, and development opportunities available to each team member.

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Professional Development Program Guide

A carefully evaluated and documented roster of training options greatly facilitates the training planning process. Build a program guide to act as a quick reference for...

Outsourcing Hidden Costs Estimator Tool

Use this tool to predict the magnitude of hidden costs for your outsourcing project.

New Employee Cost Calculator

Recruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise...

Project Pitfall Detection & Mitigation Tool

Use this tool to assess project vulnerability related to four critical challenges that sink many projects. Based on your answers, the tool will indicate which pitfalls...

Fast Track Tool: Select and Evaluate Vendors

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...

Project Management Pitfalls Issue Log

Use this tool to track on-going project issues relative to four typical project management pitfalls. As problems arise, related to these pitfalls, track who will handle...

Project Portfolio Workbook

Use this workbook as a model or first iteration for your homegrown PPM solution. Follow the steps in Info-Tech's Grow Your Own PPM Solution blueprint to populate,...

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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