e-Commerce

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Don’t Let Your Supply Chain Be Held for Ransom Whether you sell cakes or electronics, if your strategy relies on optimizing inventory then success relies on your supply chain. But what happens when your suppliers are...
“Man is born free, and everywhere he is in (supply) chains”: The logistics blockchain Retailers and international shippers are already using blockchain technology to track their supply chains. In using a decentralized network to verify digital...
Loyalty Management Programs: Choosing the Right Deployment Architecture in a Retail Environment Many organizations struggle to define the appropriate technology architecture for the enablement of their loyalty programs. This note will examine different methods for...
GDPR Implications for the Retail Industry The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for retail and take proactive good-faith steps to...
Case Study: The Battle for Personalization & Stitch Fix Stitch Fix is succeeding in personalizing the online shopping experience where most have struggled. Stats show consumers are not satisfied with many fashion retailers’...
Applications of Robotic Automation in Retail This note explores the application of robots in different parts of the retail value chain. Robots are moving from the backend of factories into our everyday lives. They...
Five Components for Leveraging Social Media to Influence Consumer Decision Making Social media has rapidly become a ubiquitous channel for customer interaction. But the proliferation of social media networks, customer data, and use cases has made ad...
Measuring the Business Value of Customer-Facing Applications Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...
Industry Reference Architecture for Retail Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.
Exploit Market Demands With the Right Dynamic Pricing Approach and Solution Many retailers are struggling to remain competitive in a constantly evolving market. Ideal prices for their products no longer reflect current customer demand or market...

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