Five Components for Leveraging Social Media to Influence Consumer Decision Making

Social media has rapidly become a ubiquitous channel for customer interaction. But the proliferation of social media networks, customer data, and use cases has made ad...

Measuring the Business Value of Customer-Facing Applications

Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...

Industry Reference Architecture for Retail

Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.

Exploit Market Demands With the Right Dynamic Pricing Approach and Solution

Many retailers are struggling to remain competitive in a constantly evolving market. Ideal prices for their products no longer reflect current customer demand or market...

Expanding and Exploiting Your Omnichannel Presence With APIs

APIs are the backbone of an omnichannel strategy. They allow you to share information with new customers in real time across mobile, social, and retail channels....

Safeguard Your Retail Environment With the Right Endpoint Protection Solution

Retailers have unknowingly wandered into the crosshairs of cyber criminals and threat actors alike. Website denial of service, credit card compromise, and ransomware are...

Using Technology to Improve Customer Experience in the Retail Industry

The retail world is evolving quickly as new technologies emerge, new types of businesses thrive, and consumer expectations change. Is your business ready for the...

How to Ride the Shock Wave of the Amazon Whole Foods Acquisition

Through its Whole Foods acquisition, Amazon is making a clear statement: no retail segment is safe from the march of technology. Traditional grocery retailers will have...

Discontinue the Retail Apocalypse – Stock Up on Digital

The retail apocalypse is upon us, yet retailers can avoid it if they take advantage of new best-in-class technologies for the next wave of the retail ecosystem. Buying...

Retail Has Big Phish to Fry

The rise of e-commerce coupled with society’s newfound dependency on technology has placed a lucrative target on the backs of retailers. Complacency is not an option when...
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