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How to Ride the Shock Wave of the Amazon Whole Foods Acquisition Through its Whole Foods acquisition, Amazon is making a clear statement: no retail segment is safe from the march of technology. Traditional grocery retailers will have...
Using Technology to Improve Customer Experience in the Retail Industry The retail world is evolving quickly as new technologies emerge, new types of businesses thrive, and consumer expectations change. Is your business ready for the...
Safeguard Your Retail Environment With the Right Endpoint Protection Solution Retailers have unknowingly wandered into the crosshairs of cyber criminals and threat actors alike. Website denial of service, credit card compromise, and ransomware are...
Expanding and Exploiting Your Omnichannel Presence With APIs APIs are the backbone of an omnichannel strategy. They allow you to share information with new customers in real time across mobile, social, and retail channels....
Exploit Market Demands With the Right Dynamic Pricing Approach and Solution Many retailers are struggling to remain competitive in a constantly evolving market. Ideal prices for their products no longer reflect current customer demand or market...
Industry Reference Architecture for Retail Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.
Measuring the Business Value of Customer-Facing Applications Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...
Five Components for Leveraging Social Media to Influence Consumer Decision Making Social media has rapidly become a ubiquitous channel for customer interaction. But the proliferation of social media networks, customer data, and use cases has made ad...
Technology and the Changing Role of the Sales Associate This article explores how organizations are equipping their retail sales associates to conduct higher value activities.
Applications of Robotic Automation in Retail This note explores the application of robots in different parts of the retail value chain. Robots are moving from the backend of factories into our everyday lives. They...

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