The MRO Storeroom’s Road to Extinction

Manufacturing companies are constantly looking for ways to become more efficient and reduce costs. Often this means looking for new opportunities that would allow them to...

Establishing a Balanced Scorecard for IT Performance in the Manufacturing Industry Is an Important Complement to IT Strategy

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect...

IT/OT: To Converge or Not To Converge?

The internet of things (IoT) allows many devices that traditionally operated in standalone mode to be connected, blurring the lines between operational technology (OT)...

Attract and Retain the Right Talent for Your Service Desk

As the competition for talent grows, organizations are devising new strategies to attract and retain qualified IT professionals. This case study discusses the challenges...

The Artificial Intelligence Wave and Reshoring

Organizations need to explore the relationship between automation and reshoring. While there is no clear causative relationship today, your organization should monitor...

Road to Innovation Through the Valley of Stabilization

A recent survey by Commvault says the majority of IT executives are not ready to lead innovation and only 29% of IT think they are ready. For many IT departments,...

Big Data Governance in the Connected Manufacturing World

Data governance in the world of big data needs to adapt to how the data is used and its lifecycle, not the other way around. If governance is imposed in a heavy-handed...

Take Charge of the IT Value Proposition

The face of the manufacturing industry is changing quickly with technology creating many new opportunities on the shop floor and across the entire supply chain. An...

Disrupting an Age-Old Industry

The profession of catching, processing, and selling fish has changed very little over its often-storied history. Hard work and luck have long been the key traits of...

Service Parity Across Segregated Networks

Utilities with high-risk, production-critical operational technology (OT) are increasingly managing process control systems (PCS) on networks that are physically...
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