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Types of Content
The Great Divide: Overcoming the IT-OT ConflictBuilt on conflict and misalignment, the relationship issues between information technology and operational technology teams in the manufacturing industry have a long... |
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Intelligent Swarming: Using Animal Behavior to Change Our Approach to Service SupportIntelligent swarming takes a collaboration-based approach to service support, allowing mature service desks to break down silos once and for all, improve end-user... |
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Attract and Retain the Right Talent for Your Service DeskAs the competition for talent grows, organizations are devising new strategies to attract and retain qualified IT professionals. This case study discusses the challenges... |
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Deploying Quantum Encryption in the Satellite IndustryAs we continue into the age of quantum mechanics, organizations using encryption must begin to consider a future where these methods will no longer be sufficient as a... |
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IT/OT: To Converge or Not To Converge?The internet of things (IoT) allows many devices that traditionally operated in standalone mode to be connected, blurring the lines between operational technology (OT)... |
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Establishing a Balanced Scorecard for IT Performance in the Manufacturing Industry Is an Important Complement to IT StrategyThe IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect... |
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IoT-Enabled Preventive Maintenance: Ready or Not, Here We Come!The promise of the internet of things (IoT) connecting thousands of devices and producing a great deal of information that potentially would change the way the... |
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Info-Tech’s Virtual Industry Roundtable for Manufacturing: What Your Peers Had to SayInfo-Tech’s Virtual Industry Roundtables for Manufacturing generated real-life insight about the key issues facing your peers in the space and what IT leaders are trying... |
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Discussion Summary: Info-Tech LIVE Las Vegas Manufacturing Industry RoundtableInfo-Tech’s Industry Roundtable for Manufacturing generated real-life insight about the key issues facing your peers in this particular space and what IT leaders are... |
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Manufacturing: Advice From the COVID-19 RoundtableOn March 24, 2020, Info-Tech’s industry practice hosted a Manufacturing Industry Roundtable with the specific focus of identifying the impact that the COVID-19 pandemic... |
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