Government as a Platform – Phase 3: Digital and Programmable

This section of the blueprint Gov 2.0: Government as a Platform will help you understand what it means to be an Digital and Programmable government including how digital...

Government: Next Steps From the CIO COVID-19 Strategy Webinar

The CIO will play a critical role across this crisis, and it is an opportunity to shine. This is a key time for CIOs to demonstrate leadership and technology capability....

Government – The Essential Ten-Step Guide: Building and Communicating Your CIO Strategy for COVID-19

CIOs in Government will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear strategy...

ServiceNow Releases Free Emergency Response Apps in Response to COVID-19

ServiceNow has released four free emergency response apps to help customers with crisis management in the wake of COVID-19, including emergence response operations,...

Dutch Court Halts Use of AI for Detecting Welfare Fraud

In a landmark ruling, a Dutch court has ordered an immediate halt to the government’s use of an automated system for detection of welfare fraud.

How to Leverage Surveillance Data in Business Decision Making

When choosing a video surveillance solution, companies should consider what data is available to help make better business decisions.

Are We Including the Wrong Services in the Scope of Our Shared Services Initiatives?

Government shared service initiatives have generally failed to achieve their financial goals. I suggest that one reason is the typical decision to focus on standardizing...

Not Your Parents’ GIS

Visually presenting data assists the public understanding of complex issues. Using GIS mapping tools is an effective way of layering data from various source for...

Digital Preservation: The Opposite Side!

Digital preservation is a sustained and integrated people-process-technology capability and commitment to ensure usability and access to digital materials in years to...

Problematic IT Processes for Justice, Public Order, and Safety Activities – Availability & Capacity Management, Enterprise Architecture, and Disaster Recovery Planning

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...
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