Performance Measurement
Topics
Types of Content
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Executive BriefBegin your quality journey. |
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Quality Management RoadmapUse this template to keep track of quality management initiatives. |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 2: Build a Quality ProgramBuild program requirements and design standard templates that will unite IT quality. |
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Quality Management Quality Plan TemplateUse this template to form quality plans for each IT practice area. |
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IT Strategy Case Study of a Mid-Sized Health Care OrganizationPerformance and ability to support future growth were being challenged by an increasingly complex healthcare market and ever-tightening budgets. IT needed to chart a new... |
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Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality ProgramEvaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality. |
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Quality Management Readiness Assessment TemplateUse this tool to determine if your IT department is ready for the change associated with the quality management program. |
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Info-Tech Express Industry Spotlight: Finance & InsuranceThe IT department’s role in ensuring operational efficiency of companies in both the FinTech and InsureTech industries continues to become more and more important.... |
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Quality Management Review TemplateUse this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas. |
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Quality Management Capability Assessment and Planning ToolAssess your current quality management maturity. |
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