Strategy & Governance

Are We There Yet? The Importance of a Clear Guiding Star for Your Team

We are all on a journey. As we continue to evolve toward Exponential IT, leaders in IT need to create a driving message or mission to align their team and their...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and...

Use Chaos Theory to Remember the Limits of AI

​It can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you...

The EU AI Act: What Is It and Why Does It Matter?

​Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a...

Stop Pretending AI Won't Take People's Jobs

​As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...

Applying AI Across Customer Service

​Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...

Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT

The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must...

AI Transformation Brief – September 2024

The latest AI legislative news from California and the Federal Trade Commission along with the latest AI technology news from OpenAI, Microsoft, and Anthropic.

Shatter the Organization Chart

Today's talent practices can't keep up with the pace of technological evolution, and half of the skill sets required for today's jobs will have changed within the next...

Application Portfolio Assessment: Ask Your Users How They Really Feel

Gauge and assess teammate feedback to refine your understanding of how well their needs are being met, along with actionable steps to drive improvement.
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