Innovation - Tools

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CX KPI Value Mapping Tool A comprehensive tool to help you identify the right AI use cases to explore for CX.
Solution Path and Size Estimation Tool An Excel-based tool to help you identify the solution path and establish a size estimate for your project.
CX AI Use Case Discovery Tool A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.
AI Use Case Selection Tool Identify AI use cases that resonate with your strategic business goals and capabilities.
AI Risk Register Tool Build a repository of all the AI risks identified in your environment with the responsible owner, category, and planned actions for each risk.
AI Risk Assessment Worksheet Structure a comprehensive risk assessment for all current and potential AI risks in your organization.
AI Risk Management Maturity Assessment Tool Analyze your organization’s current- and target-state maturity in AI capabilities and systematically develop a plan for your target AI practices.
Exponential IT Risk Management Assessment Workbook A structured tool to help you identify and prioritize risk management initiatives and build a roadmap to ensure success.
FinOps Vendor Evaluation Workbook This spreadsheet helps you formalize selection of cloud cost management platforms and set starting point for platform evaluation.
Exponential IT Roadmap Workbook A structured tool to help you prioritize Exponential IT initiatives and build a roadmap to ensure success.