|
This research note provides an explanation of the basic building blocks underpinning blockchain technology. The key takeaway for organizations is to gain insight into the...
|
|
|
The idea of continuous improvement in application enhancement, rather than the periodic deployment of major changes, is gaining much support. This is a particularly...
|
|
|
This research note covers the rising level of interest and investment in the blockchain technology space and the reasons blockchain may surpass “disruption” and actually...
|
|
|
IT often manages stakeholders who don’t know how to articulate what they want. Requirements often say what the business needs, but rarely does discussion about the...
|
|
|
Read this Executive Brief follow our methodology of discovering the hidden needs of the business and developing solutions that solve business problems.
|
|
|
This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
|
|
|
This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
|
|
|
Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
|
|
|
This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
|
|
|
Use this template to document the journey maps you create in working sessions with your design team.
|
|
