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Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...
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The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...
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A comprehensive tool that tracks identified stakeholders, analyzes them based on influence, interest, and support, and dynamically outputs a visual stakeholder map, a...
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The Service-Based Cost Model Tool is designed to identify the cost of IT department services, such as the cost of the help desk service.
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Use this template as a starting point to build your proposed IT Knowledge Transfer Roadmap presentation to management, to obtain formal sign-off and initiate the next...
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Learn the strengths, weaknesses, opportunities, and threats that affect the department or organization.
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This template is used to structure communication related to compliance changes such as new policies, changes to operating procedures, and remedial measures due to...
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IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
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Use this template to create a project charter for medium-sized, moderate-risk projects.
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Manage your IT processes and procedures effectively by leveraging Info-Tech’s research on IT policy management and implementation. Each of these ten policy pieces...
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