Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.
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Use this dashboard to track your quality management metrics.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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A value-driven approach to digital transformation that allows you to identify what aspects of the business to transform, what technologies to embrace, what processes to...
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This example will show you a completed IT strategy document.
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An innovative CIO must identify relevant trends early and respond to them quickly. By applying strategic foresight, CIOs can help their organizations become more...
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Managing organizational design (OD) changes effectively is critical to maintaining IT service levels and retaining top talent throughout a restructure. Yet many...
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Leverage this template to prioritize key tasks and highlight key dependencies for your optimized governance implementation.
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Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...
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