Mobile Device Reimbursement Policy

The mobile device reimbursement policy will outline the devices and voice/data plans that qualify for corporate reimbursement and the limits of corporate reimbursement of...

AI Governance Gap Analysis Tool

Determining your strengths and weaknesses in Application Integration (AI) Governance will help you better implement and optimize your AI Governance model. Use this...

Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.

Requirements Gathering Case Study of a Large State Agency

The IT department of a large state agency located in the western US suffered from a lack of strategic business alignment and consistent process management in the area of...

HR Systems Health Assessment Tool

This tool will help you build requirements, assess gaps, and rate functional and integration quality of your HR systems.

Requirements Gathering Maturity Assessment

Use this tool to help assess the maturity of your requirements gathering function in your organization, and identify the gaps between the current state and the target state.

Requirements Traceability Matrix

Use this tool to ensure traceability of requirements from inception to closure.

Agile Project Charter

A template that is intended to be organic throughout the project. It is a communication document that includes just enough information to keep team members aligned.

IT Due Diligence Report

This tool helps the CIO and IT due diligence team with tracking and documenting ongoing information discoveries throughout the due diligence phase of an M&A transaction.

Customer Service Management Software Selection Guide

The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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