Free Up Funds for New Initiatives

Organizations must continue efforts to reduce the high proportion of their IT budget spent (typically 70%) on continuing operations, to provide room for new initiatives...

Request for Proposal (RFP) Template

Use this template to issue a Request for Proposal.

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...

Info-Tech's Guide to the Interview Process

The behavioral interview is the culmination of the recruiting process. It provides an opportunity for the enterprise to get to know a candidate and learn more about how...

New SharePoint 2010: Now One Stop for Collaboration and Content

SharePoint 2010 introduces several shiny new names and interfaces. Most notably, the additional collaboration features now make SharePoint 2010 a more comprehensive...

Social Media Opportunity Assessment Tool

The Social Media Opportunity Assessment Tool is designed to identify achievable goals in three social media target areas: sales, marketing, and customer service.

Information Architect

The Information Architect (IA) guides projects on their overall high level solution approach, engages with the architecture team, and chairs the formal architecture...

salesforce.com Buyer's Advice

Info-Tech's buyer's advice will help you optimize spending on salesforce.com and avoid buyer's remorse.

Address the Risks Posed by Legacy Applications

As an Applications Development & Maintenance leader, you must address the key challenges facing the role. The effective management of legacy applications is one of those...

Requirements Gathering Process Flow Diagram Template

This template will assist organizations in mapping their requirements gathering process. It comes prepopulated with a standard requirements gathering process, but can...
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