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Use this communication deck to educate IT and Marketing stakeholders on the generic value of digital marketing channels. Get everyone on the same level and establish a...
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Determine whether marketing management suite (MMS) technology is right for your organization. Find your use case and select an appropriate marketing solution by utilizing...
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This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
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This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
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The advantages and disadvantages of application development outsourcing.
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Reporting and Administration as related to Meaningful Use
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When we begin to look at project methodologies, best practices for running projects, many businesses are turning to Agile or Agile-like methods in order to find success...
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A helpful discussion and resources covering restaurant POS vendors and best practices.
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This tool will help you develop a retention and disposition schedule for the information in your enterprise.
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The role of an Information Curator is to ensure that all content is available for informational use within an organization allowing for information flow to maximize...
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