Take an Educated Approach to Developing an LMS Strategy – Phase 2: Right-Size the Solution

This blueprint phase,, Right-Size the Solution, will help you conduct a current-state assessment and evaluate solution alternatives. Elicit stakeholder requirements and...

LMS Strategy Project Charter Template

A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...

Succeed With Digital Strategy Execution

The devil is in the details: ensure you have a strong roadmap of enabling applications and technologies to support the enterprise digital strategy once it has been created.
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Customer Service Business Process Shortlisting Tool

This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...

Customer Service Systems Strategy Tool

This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...

Select a Marketing Management Suite

Determine whether marketing management suite (MMS) technology is right for your organization. Find your use case and select an appropriate marketing solution by utilizing...
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Digital Marketing Communication Deck

Use this communication deck to educate IT and Marketing stakeholders on the generic value of digital marketing channels. Get everyone on the same level and establish a...

Succeed With Digital Strategy Execution – Executive Brief

Read this Executive Brief to understand why taking an application roadmapping approach to digital strategy execution is imperative to move the strategy forward.

Do Not Pass Go…Before Setting Yourself up for ERP Project Success

ERP projects are difficult. There is no point in sugar-coating it or spinning it any other way. They are complex in scope and structure, touch numerous parts of an...

Embrace Information Lifecycle Management in Your ECM Program – Phase 3: Implement and Operationalize Information Lifecycle Management

This phase of the blueprint, Embrace Information Lifecycle Management in Your ECM Program, will help you bring your ILM program to life with best practices for governance...
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