|
This template is designed to help you build a project charter in a timely manner.
|
|
|
This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
|
|
|
This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
|
|
|
This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...
|
|
|
Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
|
|
|
Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
|
|
|
Document the key drivers for selecting a new CRM platform.
|
|
|
Leading search engine optimization methods focus on creating and posting relevant keyword-rich content, not just increasing page rank. Content and keywords should move...
|
|
|
Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
|
|
|
Digital metrics analysis will provide insights into how buyers and potential buyers interact and engage with your brand digitally. It's also used to evaluate the brand's...
|
|
