Application Maintenance Strategy Project Workbook

This workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project.

Application Maintenance Business Analyst

The Application Maintenance Business Analyst’s role is to elicit, analyze, specify, and validate the maintenance-related business needs of stakeholders, be they customers...

Target State Maintenance Workflow

Build out a complete business process diagram for your current application maintenance process.

Application Maintenance Change Management Board Charter

Use this template to organize the project so that you can make effective resource allocation decisions, lay the foundation for all subsequent changes to project planning,...

Application Maintenance Visual SOP Intake Template

A Standard Operating Procedure (SOP) is an essential component in making sure all operational stakeholders execute a consistent process for application maintenance estimation.

Application Maintenance Communication Plan

Construct a formal communication plan to engage stakeholders through structured channels.

Requirements Gathering Process Flow Diagram Template

This template will assist organizations in mapping their requirements gathering process. It comes prepopulated with a standard requirements gathering process, but can...

Requirements Gathering Case Study of a Large State Agency

The IT department of a large state agency located in the western US suffered from a lack of strategic business alignment and consistent process management in the area of...

Application Development Case Study of a Large Health Insurance Provider

A health insurance provider that covers nearly 60 million people across all 50 states had high-priority mobile application and portal strategy projects on its agenda....

Application Development Case Study of a Mid-Sized Technology Provider

A home technology company located in the western US sought to improve its application development process. By engaging Info-Tech Research Group for an onsite workshop,...
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