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A Standard Operating Procedure (SOP) is an essential component in making sure all operational stakeholders execute a consistent process for application maintenance estimation.
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Build out a complete business process diagram for your current application maintenance process.
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This workbook contains a series of exercises for recording key decisions in executing an application maintenance strategy project.
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This stage gate checklist allows the IT department to determine if it is ready to take on the task of improving its application maintenance processes.
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This template should be used as a living document to carry the project through from proof-of-concept to implementation.
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Use this template to structure and manage ongoing communications among key requirements gathering implementation stakeholders.
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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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Use this template to define practices and procedures for how requirements should be managed in your organization.
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Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.
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The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
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