China for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose...

The Philippines for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...

India for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from....

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...

Fast Track Tool: Select and Evaluate Vendors

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Five Bad Habits of Application Developers

Given the pressure to deliver, application developers will inevitably resort to less than perfect behaviors. When such behaviors turn into habits, everyone suffers;...

When and How to Get Competitive Proposals

The evaluation of competitive proposals takes time and effort. Use this process wisely. Understand when it is important to get competitive bids, when not to, and what...

E-Mail TCO Worksheet

The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...

Application Test Strategy Template

The test strategy template provides IT managers with a tool to document a comprehensive testing plan that focuses on testing scope, schedule, resources, defect tracking...
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