Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.
Pinpoint misalignments between how FTEs are deployed and the priority of the service areas your teams work on.
Get the Most Out
of Your Teams
Manage your team better by gathering feedback about how your staff want to be managed across 7 drivers of effective teams.
Benefits of an IT Staffing Assessment
See your key staffing metrics at a glance and how they compare against your peers across over 4000 organizations
Use this data to determine whether you and your team are in line with industry benchmarks and how to course-correct
Assess staffing levels, cost, seniority, and span of control
by IT Function
Assess staffing levels across 20 IT functions
Compare staffing levels against business priorities to ensure alignment
Uncover under/overstaffed areas and validate against benchmarks
Evaluate resource time spent on high value vs low value activities
Compare activity breakdowns by IT function and by role
Establish targets by area and ensure your team has the support to get there
Get scorecard-based assessments of IT function effectiveness from both IT and the business
Assess effectiveness across 7 drivers, including processes, technology, and team skills, to determine the best path to improvement
Get staff feedback on improvement ideas and waste reduction initiatives, using our templates to create a targeted improvement plan
What's inside the box
Our comprehensive report shows you exactly where IT staff time is going and whether or not it's effectively driving results. Communicate how IT staff support the business and use included feedback from your staff to guide improvement exercises..
Visualize what IT staff are working on
Evaluate 20 IT functions across 9 areas of IT
Determine if IT is allocating resources appropriately
Understand IT effort by activity type
Evaluate 10 activity types ranging from Improvement to Maintenance
Use staff feedback to free up more time for improvement initiatives
Evaluate each IT function
A comprehensive scorecard for all 20 functions
Determine which drivers you need to improve