Wikis form a vital part of the Web 2.0 collaboration arsenal. Before considering adoption, IT and enterprise decision-makers need to understand how enterprise wikis work and what they can offer. This research note covers the following major areas:
- Definitions of wiki.
- Content creation workflow in wikis.
- Site organization for wikis.
- Security concerns specific to wikis.
- Potential uses for enterprise wikis and the business needs they address.
Use this information to determine if an enterprise-oriented wiki solution can improve collaboration in your organization.