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Wikis form a vital part of the Web 2.0 collaboration arsenal. Before considering adoption, IT and enterprise decision-makers need to understand how enterprise wikis work and what they can offer. This research note covers the following major areas:

  • Definitions of wiki.
  • Content creation workflow in wikis.
  • Site organization for wikis.
  • Security concerns specific to wikis.
  • Potential uses for enterprise wikis and the business needs they address.

Use this information to determine if an enterprise-oriented wiki solution can improve collaboration in your organization.

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