(2-Nov-2011) In the second phase of Cisco’s Connected World Technology Report, the findings suggest that businesses will need to accommodate the needs of the modern employee, and not the other way around The three-pronged, 2011 Cisco...

(29-Sept-2011) SMBs who survived the recession are now wondering if we're headed for another dip into recession territory, or how viable their business will be over the next few years. But the Canadian market is, generally speaking, fairly...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key aspects of video conferencing...

Note

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria, and the...

Solution Set

Many organizations are looking to deploy a video conferencing solution in order to better meet business collaboration needs and address rising travel costs. This solution set will help you understand key product selection criteria and the...

Tool

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders due to the scope and scale of the project, as most organizations require formal justification to move forward. Leverage this financial calculator...

Template/Policy

Organizations embarking on the selection process for a video conferencing vendor may elect to issue a Request for Proposal (RFP) after determining their final selection criteria. Use this RFP template when soliciting vendor responses.

Tool

For organizations that have issued a formal Request for Proposal (RFP) to evaluate video conferencing vendors, gathering and scoring the various responses can be difficult and time consuming. Use this tool to evaluate and compare RFP vendor...

Tool

Each organization will have its own priorities for evaluating and selecting video conferencing vendors and solutions. Use the Video Conferencing Vendor Shortlist Tool to generate a customized shortlist of vendors that will best meet business...

Template/Policy

Preparing a business proposal for a video conferencing solution can be a challenge for IT leaders because most organizations require formal justification to move forward, due to the scope and scale of the project. Leverage this sample proposal...

Template/Policy

Many enterprises will elect to have video conferencing vendors perform an on-site demonstration to help them better understand solution capabilities and constraints. This demonstration script template is designed to provide vendors with a...

Tool

Given advances in video conferencing technology, it may be time to consider virtual meetings as a more efficient alternative to travel. This tool enables enterprises to evaluate their current meeting travel costs, and gauge the potential hard...

Case Study

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Hamilton Health Sciences built an application ecosystem that mitigates the risk of...

Solution Set

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Protect the organizational assets while enabling end-user productivity.

Note

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Protect the organizational assets while enabling end-user productivity.

Video

This video introduces the key driver of personal and unmanaged applications (PUAs) and the potential long term application portfolio strategy to integrate these into the enterprise.

Video

Metrics give managers the ability to more accurately estimate projects and assess code quality, which are key factors to improving overall success. However, the perception that collecting metrics requires too much effort prevents many...

Video

Many organizations are looking to deploy a videoconferencing solution in order to better meet business collaboration needs and address rising travel costs. This video outlines various factors that go into the videoconferencing investment decision.

(13-May-10) Canadian businesses overwhelmingly plan to upgrade to either Microsoft Office 2010 or 2007 by the end of 2011, and some will complement licences of the office suite with less expensive or free alternatives, according to an analyst...

(23-Apr-10) VoIP is everywhere in the business world, as the promise of cost savings and greater productivity is too great to ignore. That doesn’t mean it’s problem-free: As with all major tech deployments, VoIP can run into trouble. But there...

(18-Dec-09) Carlos Rosa’s IT infrastructure had everything he needed, and then some. But, he realized, the “and then some” was probably too much. Mahwah Township Public Schools’ eight-year-old network was top of the line. “That comes at a...

(9-Nov-09) The world is a different place than it was when Microsoft Corp. released Exchange 2007 software a few years ago – today, the economy is down and the demand for productivity is up as Exchange 2010 enters the market by the end of this...

Sometimes, when a manager wants something done right, they think they have to do it themselves. They take a project from their subordinates and work all weekend to get it back on track. Then they baby-sit their staff to make sure they get the...

IT staff members continue to face career challenges as budgets are trimmed and downsizing or re-organizations occur. Accordingly, strong technical skills may not guarantee career stability or advancement. However, this situation can be improved...

28-Sep-09 It can be a juggling act to curb unnecessary costs on additional software licences while ensuring there are enough licences for all users. IT departments will often procure more seats than they actually require so users don't run...

23-Sep-09 When businesses look at IT, high costs often come to mind. However, reducing these costs and establishing proper metrics can turn what is often a large expenditure into a way to boost revenue, which opens a path to higher profit. Just...

The current economic climate has spurred many medical facilities to find new ways to reduce costs. Some hospitals are turning to voice technology to meet this need. Evaluate digital dictation and other applications to see if voice-based...

Video

Tracking how IT employees spend their time can aid IT cost management by identifying low productivity points and controlling demand on scarce IT resources. Open the door to process improvement, better communication with the business about the...

(8-Sept-09) At first, it was the laptop that was supposed to free us from our cubicles and desktops. They were small and powerful. They were even cool. Too bad they were too cumbersome to unleash the potential of mobile computing. That task fell...