Application outsourcing is a growing trend among enterprises of all sizes and industries, including retailers and wholesalers. Info-Tech recently asked over 250 different enterprises about their software outsourcing initiatives. This group included 15 that belong to the wholesale and retail industry. Use Info-Tech's analysis to guide future decisions concerning future application outsourcing plans.

Business Process Drives Interest in Application Outsourcing

Enterprises in the wholesale and retail industry tend to pursue the outsourcing option in the hope of gaining business process improvements, faster application delivery, and access to specialized expertise. These motivations are typical across industry verticals. After these three drivers, the next most important reason for outsourcing software needs is cost reduction – both in this industry and across all industries.