One way that IT professionals can attempt to cut costs is by negotiating for lower pricing from vendors. On the surface it might appear difficult to negotiate for a lower price with a vendor that is IT's top pick, however this process doesn't...

Enterprises are becoming increasingly focused on pricing when selecting a vendor or negotiating an agreement. In many cases, however, giving prime attention to pricing can be counter-productive. Understand the factors, other than price, that...

Educational institutions report greater resource availability and end-user satisfaction after outsourcing their software. Learn how others in this sector are benefiting from application outsourcing, and prevent the most common problems before...

Government organizations report greater end-user satisfaction and increases in staff knowledge. Learn how others are benefiting from application outsourcing, and head off the most common issues before they arise.

Financial institutions and service firms report greater resource availability and faster application delivery after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and take steps to...

Health care organizations and facilities report improved deliverable quality and increased end-user satisfaction after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the...

Professional services firms report greater resource availability and improved deliverable quality from outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the most common...

Retailers and wholesalers report greater end user satisfaction and faster application delivery after outsourcing enterprise software. Learn how others in the industry are benefiting from application outsourcing, and prevent the most common...

The use of offshore application development has been on the rise for some time now but is still fraught with challenges. Decide when it is appropriate to outsource application development.

Outsourcing the help desk can be less expensive than employing dedicated IT support staff, especially for mid-sized to larger organizations. However, enterprises need to determine where savings are needed, if it will improve service quality, and...