Controlled Vendor Communications Letter

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Create a communication vacuum: isolate your vendor and shut down all communication channels from your organization to the vendor except for a single point of contact (SPOC).

Have both internal stakeholders and your vendor sign off on an agreement that designates a SPOC. This pushes the vendor to recognize you as the designated decision maker.

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Search Code: 81648
Published: September 13, 2016
Last Revised: September 13, 2016

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